Auto-Renew Information

What is Auto-Renew?

With Auto-Renew, the access to your Online Storage Space will be extended automically before it expires, and hence, your service will never be interupted.

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Will my subscription be automatically renewed?

If you are registered for Auto-Renew services, you will receive reminder emails about a month before your current Online Storage Space access expires. You can easily cancel Auto-Renew by following the links in the emails. Otherwise, you can do nothing and be automatically renewed at the end of your subscription period. The charge will be made on the same credit card you used for your original purchase. You will the receive and Auto-Renew confirmation email upon successful renewal. Your subscription will be automically extended.

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How can I cancel my Auto-Renew?

To Cancel Auto-Renew, you must first look up your order.

Once you have your order details, you click on "Stop Automatic Billing" and then "continue" in the pop-up window to confirm the cancellation of your Auto-Renew.

You will receive an email confirming the cancellation of your Auto-Renew Service. Your subscription and access to Online Storage Space will continue to be active until the expiration date.

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